At The Insights AI, we are committed to empowering businesses through precise, AI-driven insights that transform decision-making

Terms and Conditions

Terms of Service

Welcome to Insights AI! These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and applications (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or using Insights AI’s Services, you confirm that:

  1. You are at least 18 years old or the legal age of majority in your jurisdiction.
  2. You have the legal authority to agree to these Terms on your own behalf or on behalf of an organization you represent.
  3. You will comply with all applicable laws, rules, and regulations governing the use of the Services.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Changes to Terms

Insights AI reserves the right to modify, amend, or change these Terms at any time. Any such changes will be effective immediately upon posting on our website. We may also notify you of changes by other means, such as email or through in-product notifications. By continuing to access or use our Services after such changes are posted, you accept and agree to be bound by the revised Terms.

If you do not agree with the revised Terms, you must stop using our Services.

3. Right To Use

We believe in creating a safe, ethical, and responsible space for everyone using our AI tools. To ensure a positive experience for all users, we have outlined the following Acceptable Use Policy. This policy is designed to prevent the misuse of our AI services and to maintain an environment of trust, integrity, and respect.

3.1 Acceptable Use Policy

1. Respectful Use

Users must always utilize the AI tools in a way that aligns with ethical standards and respects the rights of others. This means:
  • Avoiding Harmful Content: Users must not create, share, or distribute content that is harmful, discriminatory, abusive, or offensive. This includes content that incites violence, hate speech, racism, sexism, or any form of harassment.
  • Respecting Privacy: Users should ensure that the AI services are not used to gather, share, or process personal data without the consent of the individual concerned unless the data collection is compliant with applicable privacy laws.

2. Legal Compliance

Our AI tools are meant to assist and enhance legitimate business and personal activities. Users are strictly prohibited from using the AI services for illegal purposes, including but not limited to:
  • Fraudulent Activities: The AI tools must not be used to deceive others or commit any form of fraud. This includes, but is not limited to, falsifying information, creating misleading content, or engaging in identity theft.
  • Intellectual Property Violations: Users are prohibited from generating content that infringes on copyrights, trademarks, patents, or any other intellectual property rights of third parties.

3. Prohibited Content

Users must not use our AI services to create, share, or distribute:
  • Misinformation and Disinformation: The AI services should not be used to generate misleading, false, or manipulated information, including fake news, conspiracy theories, or harmful rumors.
  • Defamation or Libel: Content that harms the reputation of individuals, businesses, or groups through false claims or defamatory language is strictly prohibited.
  • Harmful or Unsafe Information: The AI services must not be used to create content that encourages or facilitates harmful actions, such as self-harm, substance abuse, or dangerous behavior.

4. No Malicious Use

Users are prohibited from using the AI tools for any activity that could negatively impact the integrity, security, or functionality of our services. This includes:
  • Hacking or Exploitation: Attempts to exploit vulnerabilities in the AI system, reverse-engineer the software, or gain unauthorized access to the platform are strictly forbidden.
  • System Overloading: Users must not engage in any activities that could overload the servers, disrupt service delivery, or cause any form of technical disruption.

5. User Accountability

It is important to remember that users are responsible for the content and actions they generate or initiate using AI services. This means:
  • Content Ownership and Responsibility: Users must ensure that all AI-generated content is accurate, lawful, and complies with these guidelines. If any content is flagged for violation, users are obligated to address the issue and take corrective action as necessary.
  • Consequences of Misuse: Any violation of this policy may lead to the suspension, termination, or restriction of access to the AI services. Serious violations, including legal infractions, may also result in legal action or reporting to authorities.

6. Monitoring and Enforcement

Insights AI reserves the right to monitor the usage of our AI services to ensure compliance with this Acceptable Use Policy. If we identify any behavior that violates these guidelines, we will take appropriate measures, which may include:
  • Warnings and Notifications: We may issue a warning to the user, requesting corrective action and a clear understanding of the issue.
  • Account Suspension or Termination: For severe or repeated violations, we reserve the right to suspend or terminate a user’s account.
  • Legal Action: In cases of illegal activity, we may report the user to appropriate authorities or take legal action as necessary.

4. Privacy and Data Protection

4.1 Data Collection and Use

Insights AI collects and processes personal data as outlined in our Privacy Policy. By using our Services, you consent to the collection, use, and sharing of your data as described in the Privacy Policy. This includes:

  • Information you provide directly to us
  • Information automatically collected during your use of our Services
  • Third-party data shared with us in accordance with applicable laws

We may collect data such as your name, contact details, usage data, and IP address. This data is used for purposes including, but not limited to:

  • Providing, improving, and personalizing the Services
  • Communicating with you about the Services and your account
  • Marketing and promotional activities
  • Compliance with legal obligations

4.2 User Data Rights

As a user, you retain ownership of any data you submit to the Services (“User Data”). You grant Insights AI a worldwide, royalty-free license to use, process, and store this data as required to deliver the Services.

You may request to view, correct, or delete your personal data in accordance with applicable data protection laws, including GDPR (General Data Protection Regulation) for users in the European Union and CCPA (California Consumer Privacy Act) for users in California.

4.3 GDPR and CCPA Compliance

Insights AI complies with the GDPR and CCPA to protect your data privacy rights. The GDPR provides you with several rights, including:

  • Right to Access: You can request access to your personal data.
  • Right to Rectification: You can request corrections to inaccurate personal data.
  • Right to Deletion: You can request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can request to restrict the processing of your data in certain circumstances.

Under the CCPA, California residents have the right to request the following:

  • The categories of personal information we have collected about them.
  • The purposes for which we collect or use their personal information.
  • The third parties with whom we share their personal information.

To exercise these rights, you can contact us as described in our Privacy Policy.

5. Third-Party Services and Links

The Services may include links to third-party websites or services. Insights AI is not responsible for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that:

  • Insights AI does not control or endorse third-party websites or services.
  • You access third-party websites or services at your own risk.
  • Insights AI is not responsible for any loss or damage arising from your use of third-party services.

We recommend that you review the privacy policies and terms of service of any third-party services before engaging with them.

6. Fees and Payments

6.1 Fees for Services

Certain Services may require payment of fees. The details of the fees, including the amount, payment frequency, and terms, will be provided when you sign up for the paid Services. You agree to pay all applicable fees for the Services you use, including any taxes that may apply.

6.2 Payment Methods

You may be required to provide a valid payment method, such as a credit card or bank account, to pay for the Services. By providing your payment details, you authorize Insights AI to charge your chosen payment method for any fees due.

7. Intellectual Property

7.1 Ownership

All content, software, and materials provided through the Services, including but not limited to text, images, videos, logos, trademarks, and proprietary technologies, are the property of Insights AI or its licensors. These materials are protected by intellectual property laws and may not be used without express permission from Insights AI.

7.2 License to Use the Services

Insights AI grants you a limited, non-exclusive, non-transferable license to access and use the Services for your personal or internal business purposes, subject to these Terms. You may not copy, modify, distribute, or create derivative works of any part of the Services, except as expressly permitted in these Terms.

7.3 Restrictions

You may not:

  • Copy, modify, reverse-engineer, or decompile any software or content provided through the Services.
  • Use the Services to develop a competing product or service.
  • Remove, alter, or obscure any copyright or trademark notices.

8. Disclaimers and Limitation of Liability

8.1 Disclaimers

The Services are provided on an “as-is” and “as available” basis, without warranties of any kind, either express or implied. Insights AI does not guarantee that the Services will be uninterrupted, error-free, or secure.

8.2 Limitation of Liability

To the maximum extent permitted by law, Insights AI will not be liable for any indirect, incidental, special, or consequential damages arising from your use or inability to use the Services, including but not limited to:
  • Loss of data
  • Loss of profits
  • Personal injury

In no event shall Insights AI’s total liability exceed the amount you paid for the Services during the six-month period prior to the claim.

8.3 Liability Disclaimer on AI Accuracy

At Insights AI, we are committed to providing innovative AI-driven services designed to support your needs. However, it is important to note that while our AI tools and systems are built using advanced algorithms and data, they do not guarantee 100% accuracy. The AI-generated content, recommendations, and predictions may not always be precise, complete, or error-free. By using our AI services, you acknowledge and agree that:
  1. No Absolute Accuracy Guarantee: The AI systems may sometimes produce outputs that are imperfect, incomplete, or even incorrect. We do our best to ensure high-quality performance, but we cannot be held responsible for errors or discrepancies in the results.
  2. Decision-Making Responsibility: Any decisions or actions you take based on the information or suggestions provided by the AI are solely at your own risk. You should always verify critical information through additional sources before acting on it.
  3. AI Limitations: The AI’s ability to process and interpret data is limited by the quality and scope of the input it receives. External factors, such as changes in real-world data, limitations in training data, or the complexity of human behavior, can affect the AI’s performance.
  4. No Liability for Damages: Insights AI does not assume responsibility for any direct or indirect damages, losses, or consequences that arise from the use of AI-generated content, including but not limited to financial loss, reputational damage, or legal complications.
By continuing to use our services, you accept this disclaimer and agree to use our AI tools in a manner that considers these potential limitations.

9. Indemnification

You agree to indemnify, defend, and hold harmless Insights AI, its affiliates, and its employees from any claims, damages, liabilities, and expenses (including legal fees) arising from:
  • Your use of the Services
  • Your violation of these Terms
  • Your infringement of any third-party rights

Contact Us

If you have any questions or concerns regarding these Terms, please feel free to contact us at:
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